Terms of service
These terms apply to all services provided by Kelvra Analytics.
1. Contract
A contract is formed when we confirm your order in writing. Quotes are valid for 30 days.
2. Fees
Fees are stated excluding VAT and invoiced monthly or annually in advance. Late payments bear statutory interest.
3. Availability
Service levels, if any, are defined in the order. Planned maintenance is announced at least 48 hours in advance.
4. Liability
Our liability is limited to the fees paid in the twelve months before the event, except for intent, gross negligence and injury to life or health.
5. Termination
Monthly plans can be cancelled to the end of any month; annual plans to the end of the term.
6. Law
The law of Germany applies. Place of jurisdiction is Frankfurt am Main.